Jiegang P

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Verified Reviewer

My account pjg2000cn@***.com has been frozen. Why have I been using it normally and found it frozen recently Can it be removed?

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My account pjg2000cn@***.com in https://www.amazon.com/ has been frozen.

Why have I been using it normally and found it frozen recently

Can it be removed?

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Latessa Eud

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Verified Buyer
|

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Verified Reviewer
| map-marker Nairobi, Nairobi Province

Zero star. Am asking for email and phone number of the company who sold me hp laptop ZB231110****520392 you tell me to pay usd 1 monthly for such simple info

Amazon China - Zero star. Am asking for email and phone number of the company who sold me...

Poor services. I chatted with an assistant with a straight forward question looking for email and mobile number of the company

Email me on muthonikiarie2010@***.com

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Resolved
Manikanta Cqt

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Verified Buyer
|

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Verified Reviewer

Resolved: Missing item

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Amazon China - Missing item
Amazon China - Missing item - Image 2
Updated by user Aug 31, 2023

Company fixed the issue and I have been provided with full refund.

Original review Aug 31, 2023

I have order items it's come but it's not in the box it's fake and it's empty box... I have loss 999 rupees

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Preferred solution: Full refund

User's recommendation: Don't order

Tyresa J

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Verified Buyer
| map-marker Miami, Florida

Item didn't arriv December 5

Amazon China - Item didn't arriv December 5
Amazon China - Item didn't arriv December 5 - Image 2

I need my items. It didnt come on December 5 2021.if I dont get my package I would like my money back.

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Loss:
$66

Preferred solution: Full refund

Susan P Szm
map-marker Shawano, Wisconsin

They suck

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Promise fast delivery wanted bows for my grooming salon estimated delivery date late December or Jan 5 no thank you a whole day wasted

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Cons:
  • Suck
Fred C Iue

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Verified Buyer
|

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Verified Reviewer

Tardiness in the shipping process

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Amazon China - Tardiness in the shipping process
Amazon China - Tardiness in the shipping process - Image 2
Updated by user Apr 26, 2021

The products have still not shipped after three emails with the customer service.

Updated by user Apr 26, 2021

the product still not shipped after contacting the customer service three times.

Original review Apr 26, 2021

Really unhappy with the shipping department of Amazon. Ten days have passed since I placed the order on April, 16, and the department has not even shipped out the products.

And the reply from the customer service that it would be shipped on April 23 certainly did not come to pass. So much precious time was wasted in the shipping department. Never have I waited so long for a package to ship elsewhere. It really sucks.

Is there a grievance department to file this complaint (extremely, peculiar tardiness)?

Second, as noted on the Amazon website, there is no import fee deposit, but why am I still charged an import fee of $13.96 for this purchase??? Can I be refunded in this asap.

View full review
Loss:
$14
Pros:
  • Price & broad product range
  • Customer service willing to communicate
Cons:
  • Tardy shipping process

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Taipei, Taipei City

Pissed off at the shipping process

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It has been 10 day since my order was placed on April 10, and they don't even ship the product yet. An Amazon customer Resolution specialist politely replied to me twice that it was entering shipping process at the shipping department.

Never have I waited so long for a product to ship out (over 10 days), so much precious time has been wasted at the shipping department, which really sucks.

Despite the customer service's reply that they will inform me asap, the products is still waiting to be shipped. Never experienced such a peculiar tardiness.

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Clint B Eih

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Verified Reviewer

I never received my two things i ordered

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i orderd two things from amazon back in may it is july and i still have not received my order i have sent emails they go unanswered i canged my address in my profile but yeat they still have my old address on my account so my stuff was sent back that is what i was told bet yeat no one from this company has calledjust be me about this i will not be ordering nothing else from this company and they are dragging there feet about this and not very good servORDER # 113-498****-424****

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Loss:
$20

Preferred solution: Full refund

User's recommendation: just be careful

Anonymous

Worst Customer Service

To Whom it may concern:

I had the worst customer service I've ever experienced in my life. Last evening I called Amazon to request a simple refund due to being double charged for a purchase I recently made.

Instead of receiving a refund I had to argue with two representatives for a total of 17 minutes by the end of the phone call one of your representatives who had previously identified himself as a supervisor felt it was okay to call me a *** and a *** I am completely appauled by this experience and in total shock!It is completely unacceptable to be spoken to in such a horrible manner that is not even fitting for an animal. In all my years I have never been so offended or disrespected.

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Reason of review:
Problems with payment

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